wear purple on oct 20th

http://news.yahoo.com/s/ap/20101008/ap_on_re_us/us_bullying_one_town

In light of recent "bullicides" by teens, it is especially disheartening that the following scene played out while I was SMing...

Resident - I'm gonna sign her in. Actually, she's going to sign herself in. I'm not capable of scribing today.
Friend ("she") - *starts writing on visitor sheet*
Resident - *reading over her shoulder* What did you just write? How rude. What, are you like three years old?

After they walked away from the booth and stood waiting for the elevator, I pulled the sign-in sheet toward me to initial it. It read:
Resident's name: Fag Porter [first name]
Visitor's name: Emily da bomb [last name]
*Full names not provided just in case there's some kind of privacy issue I have to comply with.*

I sat here in my chair, disappointed people could throw around these hurtful labels lightly. The two individuals were still in the lobby, so I leaned over the counter and said, "Can we make an effort to not use these kinds of names, please?"

I was more polite than the situation called for, but perhaps the girl had enough of a heart to feel embarrassed by her actions because she just said, "Ok" while the resident smirked at her.
--
Community organizing has taught me to "meet people where they are," but sometimes I do not have enough time or patience to wait for them to catch up.